What if my estimated final bill is different than the actual bill?

Our goal is to make your estimated final bill as accurate as possible, so that you don’t
have to pay bills months after you move out.

If you choose to true-up your estimated final bill with the actual final bill and SimpleBills will determine the following:

  • If the estimated bill is less than the actual bill, SimpleBills will make arrangements
    for you to pay more to cover the actual utility costs.
  • If the estimated bill is higher than the actual bill, SimpleBills will gather your current
    address and issue a refund check to you directly.

Please note the following:

  • This true-up cannot start until we have received all of the utility bills for the period of time that has been estimated. This may take up to 8 to 12 weeks after you move out. After SimpleBills has received all of the actual utility bills we will begin the true-up process.
  • You must fill this form out within 14 days of your lease end date or you will not be eligible for reconciliation.
  • Your invoice must be settled with SimpleBills prior to requesting a True-Up. 
  • All True Up invoices generate a service fee.

 

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