What if my estimated final bill is different than the actual bill?

Our goal is to make your estimated final bill as accurate as possible so that you don’t
have to pay bills months after you move out.

If you choose to true-up your estimated final bill with the actual final bill and SimpleBills will determine the following:

  • If the estimated bill is less than the actual bill, SimpleBills will make arrangements
    for you to pay more to cover the actual utility costs.
  • If the estimated bill is higher than the actual bill, SimpleBills will gather your current
    address and issue a refund check to you directly.

Please note: The true-up process form has been closed for 2017 and will be reopened in the summer of 2018.

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