Why are my roommates and I paying for different percentages of our SimpleBill?

If your SimpleBill isn't divided equally between you and your roommates, there are a few possible reasons for this:

  • One of the portions might've been prorated due to someone not being present for the entirety of the bill's usage period. This is a service we only offer to residents at properties that keep the utilities in the property's name.
  • If your bill amount is an odd number, we can't divide the amount perfectly into even portions. In cases like this, you might see a percentage like 50.01%.
  • You and your roommates all agreed to a customized, unequal percentage for your SimpleBill at an earlier time.

If you think none of these scenarios fit your case, let us know by emailing us or chatting with us live on your account and a team member will help you!

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