I moved in before today, but the application won’t let me enter an earlier move in date.

You might receive this message if you are starting a new account in certain parts of Texas. This is because we start electricity service for you, so only the current or future date can be entered for the application.

Trying to join an existing account? Go ahead and complete the application with the later start-date, and contact us to adjust that for you! Just let us know if you need to be added to the current bill.

If you see this message, and don't live in Texas, be sure you put the correct address on your application.

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