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  3. Billing & Payments

Billing & Payments

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  • I've added my utility account information--why is my bill not on SimpleBills yet?
  • How quickly will I receive my refund check?
  • Where can I see my bill history?
  • Can I pay with cash?
  • Why do I have a Previous Balance?
  • Am I only being billed for my room?
  • If I don’t receive the email from SimpleBills that shows my invoice is due, is it still due by the due date?
  • Why is my bill so high?
  • Why did I receive a late fee?
  • What is the difference between AutoPay and forcepay?
  • Will I get late fees if SimpleBills receives my check after the bill due date?
  • Why is my roommate not on the bill?
  • Why was I charged twice for the same bill?
  • Why don't I get my invoice on the same day each month?
  • Does SimpleBills issue refunds or credit?
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