Billing & Payments
- What is the SimpleBills Service Fee?
- Returned Payments
- Sub-Metered Bills
- My payment was declined for insufficient funds, but I had enough funds. What happened?
- Why was my payment method removed?
- Why do I need a payment method?
- How is our bill so high when most of us were not there?
- Why am I being asked to update my payment method?
- What is a prorated bill?
- Is my bill prorated?
- Can I have the physical bill from the provider?
- Why did my utility deposit pay my bill?
- Why can't I pay my bill?
- What is the proper way to send a paper check to SimpleBills?
- How do I see a PDF version of my bill?
- Why is my bill higher than the property average for similar units?
- Why can't I pay my bill with a credit card?
- Can I make a one-time payment with a different payment method?
- Can I make a partial payment online?
- What does a previous balance mean?
- Why is my remaining balance $0.01?
- Why am I paying 50.01% of my bill?
- Why was my payment declined?
- Why do I have two bills on this invoice?
- Where is my bill?
- What does a negative balance mean?
- Was my allowance applied to my bill?
- Why is my property charging me for utilities?
- My account shows that I have a balance, but the website won’t let me pay it.
- What do all of the charges on my bill mean?