Why is the website taking me to sign up if I already have an account?

This might happen if you started a SimpleBills application with a different email address, or began to Renew Service for your account but it was not completed. No problem, just reach out to us to reset that for you!

Contact us or chat with us live on your account to let us know that you need to cancel your incomplete sign-up and one of our team members will get that taken care of for you.

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