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  1. HELP CENTER
  2. FAQs
  3. Moving In & Moving Out

Moving In & Moving Out

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  • How do I sign up?
  • Finishing My Account
  • Do I have to pay bills if I move in after my lease starts?
  • How do I disconnect my utilities?
  • Why is my utility unlinked?
  • How am I billed if I move to a different unit?
  • I have a subleaser! How do we transfer the bills?
  • How do I change my contract dates?
  • Why is my old address showing on my dashboard?
  • I moved to a different unit at my apartment, what do I do?
  • What do I do if I signed up for SimpleBills at the wrong address?
  • If I have extended my lease how do I continue using SimpleBills?
  • How do I renew/continue using SimpleBills?
  • Can I change my move out date?
  • If I move out early, do I need to cancel my SimpleBills account?
  • If I move out early, do I still have to pay for my utilities?
  • If I have an active lease, but don't live there, do I have to pay for utilities?
  • Why am I receiving bills after I moved out?
  • When can I expect my last bill?
  • Why do I have to have my roommates confirmation to change a move-out date?
  • Why can you not accept my property manager's confirmation about move-out dates?
  • How do I get a sub-leaser to take over my SimpleBills account?
  • I'm moving and I want to keep using SimpleBills. What do I need to do?
  • I'm not moving, but the "renew" tab only gives me the option for a "new" address.
  • Why is the website taking me to sign up if I already have an account?
  • What is my SimpleBills service end date?
  • I moved in before today, but the application won’t let me enter an earlier move in date.
  • Why do I have to have confirmation that I moved out?

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