If you are the primary account holder you should be receiving emails from us. Be sure to search your spam/junk folder as they may have accidentally been put there. If they continue to be marked as spam/junk you can save our email address info@simplebills as a contact. This will help to prevent you from missing our emails in the future.
We also encourage the listing of a secondary email address to help ensure that our notifications are being received.
To update your email address, please visit our article:
How can I update my account information?