If you choose to make arrangements to true-up your estimated final bill with the actual final bill and SimpleBills will determine the following:
- If the estimated bill is less than the actual bill, SimpleBills will make arrangements
for you to pay more to cover the actual utility costs.
- If the estimated bill is higher than the actual bill, SimpleBills will gather your current
address and issue a refund check to you directly.
Please Note: The true-up process form can be accessed once your final invoice is settled. Contact our customer service to discuss your True Up.