What does it mean to true-up to my actual final bill?

If you choose to make arrangements to true-up your estimated final bill with the actual final bill and SimpleBills will determine the following:

  • If the estimated bill is less than the actual bill, SimpleBills will make arrangements
    for you to pay more to cover the actual utility costs.
  • If the estimated bill is higher than the actual bill, SimpleBills will gather your current
    address and issue a refund check to you directly.

Please note: The true-up process form has been closed for 2017 and will be reopened in the summer of 2018.

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