Why do I have two bills on this invoice?

There are a few different reason why two bills could be on your current invoice.

  • The previous bill was not paid on time, resulting in a balance forward
  • Your previous bill was issued to us after your payment was made, resulting in a balance forward.
  • We received two bills during the same month with different usage periods.
  • You have overlapping lease dates at two separate locations. 

If you think none of these scenarios fit your case, let us know by emailing us or chatting with us live on your account and a team member will help you. 

 

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