Refund checks are issued within 4-6 weeks after they are requested. Feel free to reach out to us if your refund is taking longer than this!
Articles in this section
- What is the SimpleBills Service Fee?
- Returned Payments
- Sub-Metered Bills
- My payment was declined for insufficient funds, but I had enough funds. What happened?
- Why was my payment method removed?
- Why do I need a payment method?
- How is our bill so high when most of us were not there?
- Why am I being asked to update my payment method?
- What is a prorated bill?
- Is my bill prorated?
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