A negative balance means that you have a credit on your account. A credit on your account can happen for a variety of reasons. If you don’t already know why your account has a credit, feel free to contact us and we'll let you know why.
Any credit on your account will automatically apply towards future invoices when the payment is made. If your SimpleBills account is closed, we can request a refund check for you. Just shoot us a message and let us know where to send the check!